Refund or Return

At SareesbyKala, every saree is carefully selected or handpicked just for you. Due to the personalized and delicate nature of our products, we do not accept returns or exchanges for any reason other than defects or damage.

Eligibility for Returns

To be eligible for a return, your saree must be in the same condition you received it:

Unworn and unused, With all tags intact, In its original packaging

You must also provide the receipt or proof of purchase

How to Request a Return

To start a return, please email us at orders@sareesbykalas.in or contact us on WhatsApp at 8056453360.

Note: Returns may not be accepted if the saree has been used or if tags are removed.

Damages and Issues

Please inspect your order upon delivery and contact us immediately if:

The item is defective or The item is damaged during shipping or You receive the wrong product

We will evaluate the issue and make it right. Please note that minor variations in color, border, or pattern are not considered defects and are not eligible for return or exchange.

Exchanges

The fastest way to get the saree you want is to return the item you have. Once your return is accepted, you can place a separate order for the new item.

Refunds

Once we receive and inspect your return, we will notify you whether the refund is approved. If approved, the refund will be issued to your original payment method within 10 business days. Please note it may take additional time for your bank or credit card company to process the refund.

If more than 15 business days have passed since approval and you haven’t received your refund, please contact us at orders@sareesbykalas.in.